That Pet Place Reviews

I’ll give them credit, the prices on the pet stuff were fair and I felt like I got decent value overall. I’m usually skeptical because pet supplies can get overpriced fast, so I was expecting some catch. Nothing really wowed me, but for what I paid, it worked out fine...

I accidentally ordered the wrong size filter, so I had to return it. the return was easy, really easy, and I didn’t have to deal with a bunch of back and forth. They let me know once they got it back, and my refund came through just a few days later. No hassle, no drama, just how I like it.

I got exactly what I ordered, and everything in the order was correct. Compared to a few other places I’ve ordered from, this was a smooth and easy experience.

I’ve shopped on thatpetplace a few times, and they do have a solid variety of pet supplies, especially if you’re looking for fish or small animal stuff. I actually found a couple things there that I don’t usually see at my local pet stores.
That said, the selection feels a little random sometimes. One brand will have a ton of options, but then a basic item I’d expect to find is either missing or out of stock. Has anyone else run into that with them?
Overall, I’d say it’s decent and I’d probably check the site again, but I don’t think I’d rely on it as my only stop. I usually end up comparing with another store just to make sure I can get everything I need.

I’ve ordered from thatpetplace.com before, and like, it’s fine if you already know what you need, but the website itself is frustrating. Searching for items can be a pain, and the filters don’t always do what you’d expect. Some pages also load kinda slow, especially when you’re jumping back and forth between products.
The checkout did work eventually, so I’ll give it that, but it felt like way more clicks than it needed to be. Overall the site just feels a little old and clunky. It’s not the worst thing ever, but I probably wouldn’t use it again unless I really had to...

My order from thatpetplace.com showed up in great shape, which put me in a good mood when I opened it. The box was sturdy and everything inside was wrapped well, so nothing was crushed, leaking, or messy.

I’ve had pet supplies from other sites arrive all busted up before, so it was a relief to get this one clean and safe. It’s a simple thing, but it really does matter. I’d definitely order again

I was a little worried when I had an issue with my order, but customer service got back to me so quickly and took care of it without any hassle. It was such a relief not to get the runaround. Super easy experience, and I’d definitely feel good ordering again...

I got my order really fast, like sooner than I was expecting. Everything arrives fine and I didn’t have any issues with it.